Congested hospital Emergency Departments (EDs) lead to longer wait times and poorer patient health outcomes. Emergency Q is designed to empower non-emergency patients who are seeking urgent medical care by offering them a live
view of forecast wait plus treatment times for non-emergency patients at their nearest participating hospital Emergency Department compared with the nearest participating urgent care (Accident and Medical) clinic. Emergency Q is designed
to put patients at the centre of the decision making process about where they seek medical care for non-emergency conditions, based on the provision of readily understood, real time data. Patients can also use Emergency Q to learn
what an emergency medical condition is to help them make informed choices about where they seek urgent medical care. Emergency Q let’s patients save time by joining the queue at their after-hours medical provider from wherever they are.